Important Resort News

 

General Rules and Regulations: While we post the Rules and Regulations on our website and around property, guests often are simply unaware of the rules of the property. We ask that each owner and/or rental management company assist us in educating the guests by providing them with a copy of the rules and regulations prior to arrival. Click HERE for Rules and Regulations. Now that occupancy levels are increasing, that means the use of washers and dryers, water heaters, A/C systems also increases. As you will note on the rules and regulations, it is up to each owner to ensure that their HVAC systems, water heaters, washer and dryers, and other appliances receive preventative maintenance on a regular basis. This will not only help to protect your property and that of your fellow owners, but will also help decrease energy costs. Additionally, as we remind owners each year, the industry standard for a coastal resort condominium water heater is a life expectancy of 7-9 years. If your water heater is older, we highly recommend you consider replacing it. Don’t wait until it begins to fail before acting upon maintenance. Same for the unit’s HVAC system. It is important that you have a professional licensed service company perform preventative maintenance, including a full coil cleaning. As owners, it is vitally important that you also ensure that your filter is changed on a monthly basis. At the same time, by pouring a little bleach down the condensation line will help to prevent sludge build up and potential clogs. Should you ever have any questions, do not hesitate to stop by Owner Services in the lobby of Tower 2. Our Association Maintenance Techs will be more than happy to guide you in the steps to preventative maintenance.

Parking Passes & Armbands:The most common frustration we hear from guests is in regards to the property armbands and parking passes and not being properly informed. We have two different styles of property armbands. The green and white bands are for owners only. The blue and white bands are for all guests 13 years of age and older. Armbands should be worn at all times when on the property or entering the property. Security conducts regular pool inspections, as well as checking guests who are walking around property to ensure they have the proper property armbands. Additionally, as with all properties our parking spaces are very limited during peak season. As we do each summer, we ask every owner and rental management company to please limit the number of parking passes you provide to your guests. Efficiency and 1-bedroom units should receive no more than 1 parking pass. 2-bedroom and 3-bedroom units should receive no more than 2 parking passes per stay. Keep in mind we only have, as required by code, 1.5 parking spaces per units. I am not sure who came up with the .5 parking space. I haven’t noticed too many .5 cars driving around. Once the Parking Garage fills up, we have no choice but to direct guests and owners to the City of Panama City Beach public parking lot, which is located on Churchwell Drive, one block east of Majestic Beach Resort. Attached to the right you will find a map and information on the public parking lot. Signs are also posted throughout the garage regarding reserved owner spots.

Lastly and most important, is to ensure that all parking passes must be properly and completely filled out. This means that the pass must have the rental company name, a unit number, arrival and departure date, and make of the vehicle displayed from the rear view mirror with the information facing outwards. Additionally, laminated or copied parking passes are not acceptable. Nothing will ruin a guest’s vacation like having their vehicle towed. Please! Please! Please! help us make your guests’ experience a positive one. 

Throughout the summer we will have a Security Guard posted in the garage at all times. They will mostly be stationed at the entrance checking parking passes and welcoming guests and owners with a friendly smile. At other times they will be patrolling the Parking Structure.  

 

Spaces 313 – 436 are private reserved spaces and are not available to the general pool of parking spaces.

Deliveries: As a reminder, please be sure to let Security or Owner Services, in advance, when you are expecting a furniture or appliance delivery so we can help assist the delivery team with proper instructions. We ask that all delivery trucks utilize the elevators in the Amenities Building and do not park in front of the towers. This will help keep the entry to the towers free for drop offs and pick ups.cart. This helps ensure that the cart will be returned for the next owner or guest to use.Additionally, inform your guests that all luggage carts require an I.D. in order to sign out a luggage cart. This helps ensure that the cart will be returned for the next owner or guest to use. Luggage Carts & Loading/Unloading: Again, pre-arrival communication to your guests, is key to a good first impression. In order to alleviate Congestion in front of the towers, please remember that parking in front of the towers is limited to Front Desk registration, as well as drop off and pick up only. Please direct your guests to the 3rd floor Loading/Unloading Parking directly outside of the Amenities Building Lobby. Your guests will be greeted by a friendly face who will assist with luggage cart sign out.

Beach Safety: While we want our owners and guests to have an enjoyable and memorable, safety is of utmost importance. Around property visitors will see signs similar to the one displayed below reminding guests of the flag warnings. Even at times when the water may seem fine, the flags will warn visitors of dangerous conditions that may not be visible. Additionally, you will notice signs posted on the beach directing guests and owners to keep a lane from the beach accesses to the water free of chairs, umbrellas, and tents. Likewise, we will also have signs along the waters edge asking visitors to keep chairs, umbrellas, and tents back from the immediate waters edge. Our goal is to provide safe access to and from the water for not only our guests and owners, but more importantly emergency vehicles. This was map and layout was discussed at this past year’s Annual Owners Meeting. Keep in mind the beaches behind Majestic Beach Resort are public beaches and are not controlled by the Association. However, we want to do everything we can to ensure our guests and owners have a safe and enjoyable visit to Majestic Beach Resort.

Property Improvements: Since Hurricane Michael hit last October, we have been working toward the goal of having the property back in shape and better than ever by Memorial Day. I proud to report that we were able to meet that goal. Over the past few weeks crews have worked long days to complete several projects on property. The third floor of the Amenities Building and both crosswalk bridges received all new flooring. Resort Collection, who runs the Majestic Ballroom, also added new carpet to the Ballroom. The finishing touches on the new roof for Tower 2 crosswalk bridge was completed. The exterior of both crosswalk bridges were painted. We continually look for ways to improve our level of service and the condition of the property. Again, our goal is to constantly improve our guests and owners experience here at Majestic Beach Resort.

CRA Project: The CRA Project continues to move forward. This weekend crews are working on getting all lanes of traffic open. Landscaping is currently being installed east of Majestic Beach Resort as crews work their way west along Front Beach Road. Sidewalks and pedestrian crosswalks are in the process of being completed over the next couple of weeks. This has been a long two plus years, but will have an incredible impact on the aesthetic quality of our property for years to come.